FAX +39 0575 380154
Contact us

Monday – Friday | 8:30 – 13:00 / 14:00 – 17:30
+39 0575 380086

FAQs

Q?

Why there’s no possibility to add items on a cart as eBay, Amazon or others e-commerce?

A.

Our website is designed just for the B2B sale (Business to Business) so that only other Companies or private wholesalers could buy. In the future we will expand our range even to small customers by implementing an e-Commerce with an integrated cart.

Q?

I can’t see items’ pictures.

A.

Our photographer always tries to do high quality pictures. If you cannot see them because it takes too long to load we will try to fix it, on the other hand it could be a JAVA error. Try to update it and reload the page. Each report will be useful for us to improve the impact of the website. Thank you in advance.

Q?

Why there’s no price list for any item?

A.

For privacy we don't want to show anybody our prices. In order to know them you have to ask for a quotation or contact us directly.

Q?

How can I ask for some information for an item and/or for an estimate?

A.

Use the form in section CONTACTS or click HERE to contact us and insert all the necessary information asked in the fields.If you would like to ask for a quotation, you should insert the items, the finishing, the color and quantity (increase it to 250g if it's less). We will contact you as soon as possible.

Q?

I am registered but I still can’t see your items.

A.

Don't worry and don't run away! The webmaster will give you the access by the time your data are confirmed. It's just a precaution.

Q?

I can’t see all the items of your catalogue, what shall I do?

A.

It's easy! You should register and then you will see our items online.